Privacy Policy

1. Introduction

At psychiatrai, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our app and web-based mental health services platform in Pakistan.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other details you provide during account registration or service use.
• Health Information: Information shared with Providers during consultations, such as medical history or mental health concerns.
• Usage Data: Information about how you interact with our platform, including IP address, browser type, and pages visited.

3. How We Use Your Information

We use your information to:

• Provide and improve our mental health services.
• Facilitate communication with Providers.
• Process payments and manage accounts.
• Comply with legal obligations under Pakistani law.

4. Sharing Your Information

We may share your information with:

• Licensed Providers to deliver services.
• Third-party service providers for payment processing or analytics, who are bound by confidentiality agreements.
• Authorities, if required by law or to protect the safety of users.

5. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal information.
• Opt out of non-essential communications.
• Request information about how your data is used.

7. Cookies and Tracking

We use cookies to enhance your experience. You can manage cookie preferences through your browser settings.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated via email or platform updates. Continued use of psychiatrai after changes signifies acceptance.

9. Contact Information

For questions about this Privacy Policy, contact us at:

• Email: compliance@psychiatr.ai
• Phone: +923028448040
• Address: Islamabad, Pakistan

Last updated: October 2025

For more details on our terms of use, see our Terms and Conditions.